Transform administrative overhead into a source of reliable revenue

Transform administrative overhead into a source of reliable revenue

Transform administrative overhead into a source of reliable revenue

We build your patient communication campaigns, online payment flows, and handle compliance — you approve once, we execute. Your staff focuses on patients while your communication runs itself.

We build your patient communication campaigns, online payment flows, and handle compliance — you approve once, we execute. Your staff focuses on patients while your communication runs itself.

Book a call

Book a call

Discovering new patients

Discovering new patients

Discovering new patients

  • SMS reminders

  • Text-to-pay

  • Appointment confirmations

  • No-show recovery

  • Procedure education

  • Payment collection

  • Open rate tracking

  • Response rate tracking

  • Post-visit follow-up

  • SMS reminders

  • Text-to-pay

  • Appointment confirmations

  • No-show recovery

  • Procedure education

  • Payment collection

  • Open rate tracking

  • Response rate tracking

  • Post-visit follow-up

  • Medication education

  • Insurance enrollment alerts

  • Annual physical reminders

  • Prescription reminders

  • Elective surery prep

  • Appointments booked

  • Revenue recovered

  • Patient reactivation

  • Medication education

  • Insurance enrollment alerts

  • Annual physical reminders

  • Prescription reminders

  • Elective surery prep

  • Appointments booked

  • Revenue recovered

  • Patient reactivation

  • Bulk campaigns

  • Multi-location deployment

  • Lab result follow-up

  • Preventative care nudges

  • Condition-specific outreach

  • New patient welcome

  • Care gap closure

  • Referral asks

  • Bulk campaigns

  • Multi-location deployment

  • Lab result follow-up

  • Preventative care nudges

  • Condition-specific outreach

  • New patient welcome

  • Care gap closure

  • Referral asks

Channels

How you reach a patient matters as much as what you say.

How you reach a patient matters as much as what you say.

How you reach a patient matters as much as what you say.

Mobile & SMS

Leveraged for time-sensitive communication and direct responses — 98% of texts are read within minutes of delivery.

Mobile & SMS

Leveraged for time-sensitive communication and direct responses — 98% of texts are read within minutes of delivery.

Email

Used for long-running marketing campaigns and low-pressure reminders — easy to search, share, and keeps your practice top of mind.

Text-to-pay

A payment link sent via text lets patients settle a balance directly from their phone without logging into a portal.

0%

0%

Text open rate compared to 20% email open rate

0%

0%

Reduction in no-shows from SMS reminders

0%

0%

Of patients prefer texting their provider

0%

0%

Cost reduction compared to manual phone calls

0%

0%

Text open rate compared to 20% email open rate

0%

0%

Reduction in no-shows from SMS reminders

0%

0%

Of patients prefer texting their provider

0%

0%

Cost reduction compared to manual phone calls

0%

0%

Text open rate compared to 20% email open rate

0%

0%

Reduction in no-shows from SMS reminders

0%

0%

Of patients prefer texting their provider

0%

0%

Cost reduction compared to manual phone calls

Use cases

Provide superior service for your patients

Provide superior service for your patients

Provide superior service for your patients

We create every campaign, handles compliance, and runs delivery — you approve once, and nothing falls on your team.

We create every campaign, handles compliance, and runs delivery — you approve once, and nothing falls on your team.

Fill Your Schedule

Automated reminders, confirmations, and care gap identification keep your schedule full without your staff making a single call.

Fill Your Schedule

Automated reminders, confirmations, and care gap identification keep your schedule full without your staff making a single call.

01

Recover Lost Revenue

A text with a payment link recovers more outstanding AR than a phone call ever did — automatically, without adding collections staff.

Recover Lost Revenue

A text with a payment link recovers more outstanding AR than a phone call ever did — automatically, without adding collections staff.

02

Educate Your Patients

When a doctor mentions a new medication, every relevant patient has an accurate, compliant message by Friday.

Educate Your Patients

When a doctor mentions a new medication, every relevant patient has an accurate, compliant message by Friday.

03

Keep Patients Coming Back

Post-visit follow-up, welcome sequences, and reactivation campaigns turn one-time patients into long-term ones.

Keep Patients Coming Back

Post-visit follow-up, welcome sequences, and reactivation campaigns turn one-time patients into long-term ones.

04

Grow Your Patient Panel

Targeted campaigns give your patients the right moment and the right message to bring someone new through your door.

Grow Your Patient Panel

Targeted campaigns give your patients the right moment and the right message to bring someone new through your door.

05

Scale Across Locations

One campaign, every location, same message — deployed simultaneously with no coordination overhead.

Scale Across Locations

One campaign, every location, same message — deployed simultaneously with no coordination overhead.

06

See What's Working

Open rates, responses, appointments booked, and revenue recovered — all in one dashboard you can check on Monday morning.

See What's Working

Open rates, responses, appointments booked, and revenue recovered — all in one dashboard you can check on Monday morning.

07

Stay Compliant

Every message PatientLink sends is built to HIPAA and TCPA standards. Communicate without worrying about compliance.

Stay Compliant

Every message PatientLink sends is built to HIPAA and TCPA standards. Communicate without worrying about compliance.

08

Accept payments online

Accept payments online

Accept payments online

Send a branded payment link via text that patients use Apple Pay or Google Pay in seconds, no portal login required. AR shrinks without a single follow-up call from your staff.

Send a branded payment link via text that patients use Apple Pay or Google Pay in seconds, no portal login required. AR shrinks without a single follow-up call from your staff.

Send a branded payment link via text that patients use Apple Pay or Google Pay in seconds, no portal login required. AR shrinks without a single follow-up call from your staff.

Book a call

Book a call

Our Ethos

Not another platform to learn. A team that does it for you.

Not another platform to learn. A team that does it for you.

Every practice is already at capacity. Adding software creates work — learning curves, campaigns to manage, compliance to figure out. You approve. We do everything else.

Every practice is already at capacity. Adding software creates work — learning curves, campaigns to manage, compliance to figure out. You approve. We do everything else.

Book a call

Book a call

Clinical excellence that reaches patients

You have the right knowledge. Your patients aren't receiving it —not because you don't care, but because there's no way to deliver it at scale.

01

Marketing shouldn't be anyone's second job

The person closest to marketing at most practices was hired to answer phones. We unburden staff so they can provide maxium value to patients.

02

Increased revenue follows better patient care

Patient outcomes and practice revenue are synonymous. Informed patients show up prepared, stay on the right insurance, don't cancel, and pay their bills.

03

Commercial-grade communication at any scale

A 3-doctor clinic can now communicate as well as a nationwide network. The tools built by modern brands should be available to the practice down the street.

04

Automate communication to keep patients on track

Elective surgery scheduled

Elective Surgery Warm-Up

A multi-touch sequence between booking and the procedure date. Covers why they made the right decision, what to expect, how to prepare, and a day-before reminder. Patients arrive confident and prepared. Cancellation rates drop because the practice stays present throughout the decision window.

Elective surgery scheduled

Elective Surgery Warm-Up

A multi-touch sequence between booking and the procedure date. Covers why they made the right decision, what to expect, how to prepare, and a day-before reminder. Patients arrive confident and prepared. Cancellation rates drop because the practice stays present throughout the decision window.

Better prescription available

Medication Alternative Flow

When a better treatment option exists, your patients are the last to know. PatientLink identifies who needs to hear it, sends the message, and routes responses to your team. Your clinical knowledge reaches every patient — without anyone manually figuring out who to call.

Better prescription available

Medication Alternative Flow

When a better treatment option exists, your patients are the last to know. PatientLink identifies who needs to hear it, sends the message, and routes responses to your team. Your clinical knowledge reaches every patient — without anyone manually figuring out who to call.

Overdue balance

Tap to pay

When a balance goes uncollected, it's usually not because patients won't pay — it's because nobody followed up. PatientLink sends a text with a secure payment link at the right moment. Patients pay in seconds. AR shrinks without anyone on your team making a single call.

Overdue balance

Tap to pay

When a balance goes uncollected, it's usually not because patients won't pay — it's because nobody followed up. PatientLink sends a text with a secure payment link at the right moment. Patients pay in seconds. AR shrinks without anyone on your team making a single call.

  • SMS reminders

  • Text-to-pay

  • Appointment confirmations

  • No-show recovery

  • Procedure education

  • Payment collection

  • Open rate tracking

  • Response rate tracking

  • Post-visit follow-up

  • Medication education

  • Insurance enrollment alerts

  • Annual physical reminders

  • Prescription reminders

  • Elective surery prep

  • Appointments booked

  • Revenue recovered

  • Patient reactivation

  • Bulk campaigns

  • Multi-location deployment

  • Lab result follow-up

  • Preventative care nudges

  • Condition-specific outreach

  • New patient welcome

  • Care gap closure

  • Referral asks

Contact us

Get a free consultation

Email Addres

hello@patientlink.com

Contact us

Get a free consultation

Email Addres

hello@patientlink.com

Contact us

Get a free consultation

Email Addres

hello@patientlink.com